These indicators are useful when we are agreeing, but they are especially useful when we would like to disagree while maintaining a positive interaction. They help us to follow, process, and understand what someone is saying. have a calming effect on our interactions. Signposts such as well, frankly, actually, as a matter of fact, I’m sorry, yes but, etc. Language processing in the brain happens THAT FAST. He now has an opportunity to retrieve facts or develop an explanation to support his idea. He knows Svetlana is not going to agree that English is the most widely spoken language in the world. In the short time that Svetlana declares “actually”, Harpreet can reset his path in the continued conversation. In turn, Svetlana could feel that his response was condescending. He might take Svetlana’s contrary statement as argumentative. To Harpreet, it is an indisputable fact that English is the most widely spoken language, or else he probably wouldn’t have made the declaration. More than likely, Harpreet would respond “what” or “pardon me” to Svetlana, because he is not expecting Svetlana to disagree, and he doesn’t understand what she said. Harpreet: English is the most widely spoken language in the world. These indicators act as “warnings”, allowing the listener to prepare for what will come next. Small words and phrases placed at the beginning of an utterance or sentence such as ‘ well’, ‘ actually’, ‘ as a matter of fact’ etc., give a listener good indications of what they are about to hear. The delay in comprehending could cause a listener to completely misunderstand what was said. Considering how fast a brain processes language, a matter of milliseconds can slow down comprehension. The spike causes a diversion of energy which can contribute to longer processing time.
Hearing something contrary to what we are expecting causes our brain waves to spike. Words or phrases that link speech together to make it coherent, and give the listener an indication of where our verbal communication is headed, are considered signposts.ĭoes receiving an indication of the direction that a conversation will take make a difference to the listener? Absolutely! When we have a good idea about what we will hear, we can process the meaning faster. Signposting is a technique which makes speech more fluent. Image source: Fluency is a critical element of communication and is often a basis for how language levels are judged.
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